Enterprise CX Suite
Scale high-touch CX across global enterprise stores
Enterprise-grade security, custom LLM fine-tuning, and dedicated SLA support.
Ravex Operations — Scale high-touch CX across global enterprise stores
https://ravex.ai/app/analytics
Analytics
Noir Studio
Analytics/Multi-store operations
$2.4M
Protected GMV
18.2s
Avg resolution
Storefront deflection
| Storefront | Volume | Deflection | Status |
|---|---|---|---|
| Shopify US (Flagship) | 14,280/mo | 91% | Optimal |
| Shopify EU (Multilingual) | 6,410/mo | 88% | Optimal |
| TikTok Shop Inbound | 3,890/mo | 84% | Surging |
| Amazon Merchant Direct | 4,150/mo | 89% | Optimal |
Intent → screen
99.99%
Uptime SLA
65%
First-contact resolution
3.8x
Support ROI
ARCHITECTURE
Built for high performance
Engineered to sit inside your existing ecommerce stack — not on top of it.
Custom AI Orchestration
Train custom guardrails and brand voice models on historical ticket data.
Multi-Store Architecture
Manage global brands, regional localized stores, and currency catalogs in one view.
Dedicated CX Engineering
24/7 dedicated solutions architects and tailored migration onboarding.
+48% Team Efficiency
“Ravex unlocked effortless scale across our 12 international storefronts with zero latency spikes.”
Everything you need to succeed
Enterprise capabilities, compliant infrastructure, and hands-on onboarding.
- SOC2 Type II and HIPAA compliance
- Dedicated tenant isolation
- Custom ERP & OMS API connectors
- 24/7 enterprise phone & Slack support