Certified Premier Partner

Shopify + Ravex

Deep 2-way native sync with Shopify & Shopify Plus

1-Click

OAuth Setup

100%

Real-time order sync

35s

Average ticket resolution

https://ravex.ai/app/integrations

Integrations

Noir Studio

Integrations/Shopify Bridge
12ms
Live webhook stream
Events from the same tickets and orders
TopicPayloadStatusWhen
orders/createOrder #9821 ($145.00) · Tagged [VIP]
200 OK
0.04s ago
customers/updateAddress adjusted in Austin fulfillment hub
200 OK
1.2s ago
fulfillment/updateFedEx Tracking 7892-0192 assigned
200 OK
3.4s ago
inventory/levelsStock reserved for exchange ticket #4829
200 OK
6.1s ago

Click a row to open the ticket, call, or customer it belongs to.

100%

Delivery

0.02s

Latency

Connection
OAuth 2.0 rotation
Encrypted
Rate-limit smoothing
Active
Dual-region gateway2 regions

What syncs with Shopify

Automate routine workflows and keep the agent sidebar live with store data.

In-Ticket Order Actions

Cancel, refund, or edit orders directly from the agent conversation window.

Live Cart Visibility

Inspect items currently in the shopper cart and recommend discount codes.

Shopify Plus Multipass

Securely authenticate VIP customer profiles with single sign-on.

SETUP

Connect Shopify in three steps

No custom developer setup. Most teams go live the same afternoon.

01

Install Ravex App

Connect directly through the Shopify App Store with one click.

02

Authorize Permissions

Grant secure read/write access to orders, products, and customer records.

03

Automate Workflows

Activate pre-built Shopify rules for WISMO, cancellations, and returns.