Conversational SMS

Turn text messages into high-converting customer conversations

Unify marketing campaigns and real-time support over direct 2-way SMS.

https://ravex.ai/app/sms?flow=cart-recovery

SMS Studio

Noir Studio

SMS Studio/Cart Recovery Journey
10DLC Active
Visual flow
Abandoned cart → Apple Pay
Live
01. Cart AbandonedTrigger

$180 cart · 15m delay

02. Stock & Fit IngestionAI Logic

Verified stock in Austin hub

03. Conversational OutreachActive Node

Answers sizing in < 12s via SMS

04. 1-Tap Apple Pay LinkConversion

Pre-filled checkout with warranty

TCPA & 10DLCActive
Thread with Alex Chen
Hey Alex! You left the Studio Cloud Jacket in your cart. Any sizing questions?
Does it run oversized? I'm 6'1" and between M and L.
It's a tailored fit. For 6'1", Size L fits best. 1-tap checkout is ready — Apple Pay $162.00.
Order #9031 confirmed ($162.00) · +100% attributed
98%

Open

+26%

Recovery

< 45s

Response

98%

SMS Open Rates

< 45s

Average SMS Response Time

+26%

Cart Recovery Conversion

CAPABILITIES

Conversational commerce over SMS

Turn quick text exchanges into lasting customer relationships.

01

Two-Way Conversational SMS

Chat directly with customers via SMS on their terms. Let them reply to order confirmation texts with questions.

02

Conversational Cart Recovery

Send timely SMS reminders with dynamic cart links and invite shoppers to ask questions about fit or shipping.

03

Marketing Campaign Sync

Bridge promotional texts from Attentive or Klaviyo with support so replies are handled by agents immediately.

04

Automated Order & Shipping Alerts

Keep buyers updated with carrier delivery milestones and allow one-tap requests to update delivery instructions.

05

Automated TCPA Compliance

Strict automated handling of STOP, START, and HELP requests ensures total legal and carrier compliance.

06

SMS Revenue Attribution

Measure exactly how many completed checkouts and upsells originate directly from two-way SMS conversations.