PEER Brands
Enterprise68%
Automated Resolution
“Ravex allowed us to scale through a 400% holiday order spike with our existing agent headcount intact.”
Marcus Vance
VP of Customer Experience
Metrics and stories from 15,000+ merchants automating conversations without losing the brand voice.
60%+
Average deflection rate
15,000+
Brands powered
< 18s
First contact resolution
PEER Brands
Enterprise68%
Automated Resolution
“Ravex allowed us to scale through a 400% holiday order spike with our existing agent headcount intact.”
Marcus Vance
VP of Customer Experience
OrthoFeet
Fashion & Apparel45%
Reduction in Returns
“Providing proactive fit consultations via conversational AI completely changed our return economics.”
Hannah Davies
Head of Ecommerce Operations
GLAM Organics
Beauty & Cosmetics3.4x
ROI on Support Spent
“Our AI agent doesn’t just answer questions—it suggests matching skincare regimens that buyers genuinely love.”
Camilla Reyes
Co-Founder & Chief Brand Officer
PureBrew Coffee
Subscriptions42%
Churn Deflection
“Giving subscribers one-click order skips and flavor swaps directly in SMS cut our churn in half.”
Leo Sterling
Director of Retention
Nordic Living
Enterprise70%
Fewer Freight Inquiries
“Automated freight notifications and assembly video guides eliminated our biggest customer service bottleneck.”
Soren Lindqvist
Global Logistics & CX Lead
Velox Audio
Fashion & Apparel+$420K
Attributed Holiday Revenue
“Proactive recommendations on checkout pages transformed our support desk into our top revenue driver.”
Devon Miller
Head of Growth
Join thousands of high-performing DTC teams delivering faster, more empathetic customer service.