Predictable plans that scale with your store
Every plan includes unlimited agent seats, core integrations, and live support. Pay only for the ticket volume you need.
Starter Plan
Perfect for small stores and growing brands getting started with AI-driven sales and support.
- Autonomous AI sales assistant
- Up to 1,000 monthly conversations
- Basic CRM & lead capture
- Shopify & WooCommerce sync
- Email & community support
Professional Plan
Built for high-volume ecommerce brands requiring omnichannel automation and deep CRM integration.
- Everything in Starter
- Unlimited AI sales conversations
- Document & Knowledge Base training
- Real-time proactive upsells & recommendations
- Omnichannel: Instagram, WhatsApp, Email, SMS
- Dedicated account manager
Enterprise Plan
Tailored solutions for large retail enterprises demanding bespoke AI models and ERP connectivity.
- Everything in Professional
- Custom fine-tuned AI models
- Full ERP & custom API integrations
- Enterprise SLA (99.99% uptime)
- SOC2 Type II & GDPR compliance
- 24/7 dedicated priority engineer
14 Days
Free Trial • No Credit Card
Unlimited
Team Seats Included
15,000+
Stores Scaling on Ravex
Frequently asked questions
Everything you need to know about plans, billing, and trial policies.
What counts as a billable ticket?
A billable ticket is any customer conversation where you or your AI agent replies. Spam, automated newsletters, and unreplied closed tickets never count toward your plan limit.
Can I change or cancel my plan at any time?
Yes, you can upgrade, downgrade, or cancel your subscription whenever you want from your billing settings. Plan changes take effect on the next billing cycle.
How does the 14-day free trial work?
You get full access to all Pro features for 14 days without requiring a credit card upfront. You can test your integrations and automate sample tickets before making a decision.
Are there hidden fees for extra agent seats?
No! Unlike traditional helpdesks, Ravex includes unlimited team members on all plans so your entire team—from fulfillment to marketing—can collaborate without seat penalties.
What happens if we exceed our monthly ticket volume?
If you exceed your tier limit during a peak season or viral sale, we never cut off your service. Additional tickets are billed at a flat, discounted rate per ticket.