The only AI Agent built for the entire customer journey
Deliver accurate, on-brand conversations across every touchpoint — from instant product discovery to post-purchase support, trained directly on your store catalog and policies.
AI Copilot
Noir Studio
Support Copilot
Chat with the agent · Amelia Vance · #4829
✦ Ravex Copilot
Size M is in stock. I swapped the barcode on #8492, attached the packing slip to ticket #4829, and marked the exchange resolved.Live artifact
EXCH-4829
Size Exchange · VIP Diamond
Silk Wrap Dress · Midnight Noir ($185.00). Size M reserved in Austin. Barcode swapped in Shopify.
"Ravex AI Agent audited our knowledge base, eliminated duplicate tickets, and had ready-to-use workflows in minutes. All our team did was review, test, and publish."
"During peak shopping season, order edit requests flooded our team. Ravex AI Agent stepped in and handled them with precision, keeping customer satisfaction at an all-time high."
One AI Agent for the entire customer journey
The same Copilot that swaps Amelia’s dress also recovers Alex’s cart, answers Marcus on voice, and tags Lily’s VIP gift — one graph, every channel.
Fit before the cart
Alex asks Instagram if the Studio Cloud Jacket runs large — the same thread SMS Studio later recovers.
SMS checkout, one tap
The cart-recovery flow answers sizing in-thread and drops Apple Pay — Order #9031.
WISMO with zero hold
Marcus calls about the Merino Wool Sweater. Voice AI reads FedEx 7892-0192 and texts tracking.
Pre-fulfillment size swap
Amelia exchanges the Silk Wrap Dress to Size M before it leaves Austin. Copilot swaps the barcode.
VIP gift note
Lily’s Order #9821 is tagged VIP. Inbox queues a handwritten card at the same Austin hub.
Journey
Noir Studio
✦ Ravex Copilot
Shopify barcode swap · packing slip
Size M is in stock at Austin. Order #8492 barcode swapped in Shopify. Packing slip is attached to ticket #4829.
Amelia exchanges the Silk Wrap Dress to Size M before it leaves Austin. Copilot swaps the barcode.
Automate the routine, escalate the rest
Noir Studio’s live intents — WISMO, size exchange, cart recovery, VIP packing — resolve in the same workspace you just opened.
Open automation engine↗
Fast setup, continuous improvement.
Your CX team sets up, trains, and optimizes Ravex AI Agent without writing a single line of code. Fully live on your store in under an hour.
Launch the AI Agent on live channels simultaneously. Monitor real-time conversation resolutions and customer sentiment.